Legal

Privacy Policy

Effective Date: November 21, 2025  ·  Last Updated: May 30, 2025

1. Introduction

Welcome to Signal Fire Code LLC (the "Site", "We", "Us", "Our"). We respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.signalfirecode.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully.

2. Who We Are

Our website address is: www.signalfirecode.com. The site is operated by Signal Fire Code LLC. For privacy concerns, contact us at: sal@signalfirecode.com

3. What Personal Data We Collect and Why

Personal Data
We may collect personally identifiable information such as your name, email address, and telephone number when you voluntarily provide it through registering for an account, participating in a survey, subscribing to our newsletter, or purchasing a product or service. The legal basis for this data collection is either your active consent or the necessity to fulfill our contractual obligations.

Sensitive Personal Data
We do not routinely collect sensitive personal data such as health data. Any incidental sensitive data derived from interactions will be securely handled and used solely for the purpose for which it was submitted.

Derivative Data
Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.

Contact Forms
If you submit a contact form, we collect the data shown in the form along with your IP address and browser user agent string to help spam detection. We keep contact form submissions for customer service purposes but do not use the information for marketing unless explicitly agreed upon.

Call Booking Forms
We collect certain information submitted through our third-party scheduling tool (Cal.com), including your name, email, and any responses you choose to share when booking a call. This information is used solely to prepare for your session and deliver the best possible experience. We do not sell or share your personal data with third parties. You can request deletion at any time by contacting sal@signalfirecode.com.

Signal Fire Code Drift Quiz
When you take the Signal Fire Code Drift Map Quiz, we collect your quiz responses and calculated pattern result. What data we collect depends on your pattern severity:

Pattern 6+ (Severe Disconnection) — Automatic Data Deletion

If your assessment indicates Pattern 6 or higher, we automatically delete your detailed quiz responses immediately. What gets deleted: all individual question answers, behavioral pattern analysis, and defense profile data. What we retain: an anonymous session ID (not linked to personal information), pattern classification, and completion timestamp.

Pattern 6+ indicates you need professional mental health support, which is outside our peer coaching scope. We do not collect your email address at this severity level, and you will not receive marketing communications from us.

Patterns 1–5 (Early to Moderate Disconnection) — Standard Retention

We collect quiz responses, behavioral pattern analysis, your email address, and pattern classification. This is used to generate your personalized results, send follow-up educational content, and offer peer coaching opportunities.

Data Lifecycle: 0–90 days: full data retained. 90 days: email & IP addresses automatically redacted. 1 year: all granular data archived & purged, only anonymized aggregates retained.

Audit Trail for Data Deletion
We maintain an audit log of all automatic data deletions for Pattern 6+ results. This log contains only session ID, pattern classification, deletion timestamp, and reason for deletion — no quiz answers or personal information.

Cookies
We use cookies to store visitor preferences and record user-specific information on what pages users access or visit. Details on used cookies and their purposes are outlined in our Cookie Policy.

Analytics
We use third-party analytics services (Google Analytics, Meta Pixel, Microsoft Clarity) to help understand your usage of our services. Their privacy policies and opt-out mechanisms are outlined in our Cookie Policy.

4. Who We Share Your Data With

We share your data with the following specific third-party service providers:

  • MailerLite (Email Marketing, Patterns 1–5 only) — delivers quiz results and follow-up educational content. Privacy Policy
  • Cal.com (Call Scheduling, Patterns 1–5 only) — schedules peer coaching calls. Privacy Policy
  • Google & Meta (Analytics) — anonymous session data and pattern statistics. No PII for Pattern 6+ users.
  • Stripe (Payment Processing) — processes payments for products and services. Privacy Policy
  • Cloudflare (Hosting & Infrastructure) — all data is stored on Cloudflare's infrastructure.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. How Long We Retain Your Data

We implement automatic data lifecycle policies to protect your privacy:

  • Immediately (Pattern 6+): Detailed quiz data deleted automatically upon completion.
  • 90 days (Patterns 1–5): Email & IP addresses automatically redacted; behavioral data retained.
  • 1 year (Patterns 1–5): All granular data archived & purged; only anonymized aggregates retained.

We periodically review the data we hold and securely delete or anonymize personal data when it is no longer needed.

6. Your Rights Over Your Data

You can request to receive an exported file of the personal data we hold about you, or request that we erase any personal data we hold about you (excluding data we are obliged to keep for administrative, legal, or security purposes).

Pattern 6+ users: Your detailed quiz data is automatically deleted immediately upon completion. You may still request deletion of the anonymous session ID, pattern classification, and timestamp by contacting us.

Pattern 1–5 users: You have the right to request deletion of all quiz data at any time. Even without your request, your email and IP address will be automatically redacted after 90 days and all granular data purged after 1 year. To request immediate deletion, contact sal@signalfirecode.com with your email address or session ID.

7. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • The Right to Access
  • The Right to Rectification
  • The Right to Erasure
  • The Right to Restrict Processing
  • The Right to Object to Processing
  • The Right to Data Portability

To exercise any of these rights, contact us at sal@signalfirecode.com. We will respond within 30 days.

8. CCPA Compliance

If you are a resident of California, you have the following rights under the CCPA:

  • The Right to Know
  • The Right to Delete
  • The Right to Opt-Out of Sale
  • The Right to Non-Discrimination

To exercise these rights, contact us at sal@signalfirecode.com. We will respond within 45 days.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside, including to the United States. Such transfers are conducted in compliance with applicable data privacy laws, and we ensure personal data is safeguarded utilizing appropriate mechanisms.

10. How We Protect Your Data

We implement technical, security, and organizational measures to maintain the safety of your personal information. In the event of a data breach, we will notify affected users within 72 hours of discovery (as required by GDPR) via email, including a description of what data was compromised and steps being taken to mitigate harm.

11. Automated Decision Making

We do not engage in automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you without your explicit consent.

12. Marketing Communications

By submitting your email after completing the quiz (Patterns 1–5), you consent to receive your personalized quiz results, follow-up educational content, and invitations to peer coaching calls or programs. You can opt out at any time by clicking "unsubscribe" in any email or contacting sal@signalfirecode.com.

We do not share, sell, or rent your personal information for third-party marketing purposes. Pattern 6+ users do not receive any marketing communications.

13. Limitation of Liability

Signal Fire Code LLC and its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site.

14. Dispute Resolution

Any disputes will be resolved through binding arbitration conducted by a single arbitrator under the rules of the American Arbitration Association in Nazareth, Pennsylvania.

15. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy here. Continued use of the Site after changes constitutes acceptance.

16. Contact

Questions about this Privacy Policy? Email sal@signalfirecode.com.